Global Agency Coaching

Agency Coaching ROI

Global Agency Coaching

Transformative Growth Across All Agency Metrics

Regardless of the metric used to measure ROI for our coaching programs, the growth achieved will be substantial, positively impacting all key performance indicators within the agency.

Our approach is designed to enhance agency performance comprehensively, ensuring that improvements are reflected across every critical metric.

73%

of coaching clients report improving relationships, which is essential for teams striving to build trust, respect, and cohesion.³,²

529%

Average ROI for leadership programs, showcasing how investment in middle and top management translates to measurable business outcomes.⁵,¹⁰

85%

of top managers who receive coaching perform better in soft skills such as communication, leadership, and decision-making, critical for managers bridging teams and leadership.¹,⁷

77%

of individuals in coaching programs report better workplace relationships and reduced team conflicts, directly supporting improved team synergy.⁵,¹¹

70%

of coachees improve work performance, relationships, and communication, reflecting stronger collaboration and shared team goals.⁶,²

80%

of coaching clients report improved self-confidence, helping managers take ownership of their roles and inspire teams effectively.⁵,¹⁰

62%

of employees at companies with strong coaching cultures rate as highly engaged, reflecting the impact of better communication and collaboration across teams.⁴,²

56%

increase in job performance for employees with a strong sense of belonging, ensuring alignment and inclusivity across functional and global teams.¹,⁸

6x

A survey of 100 executives showed an average ROI of 6x the cost of coaching, proving the tangible impact of leadership development.⁵,²

80%

of executive leaders improve self-confidence and decision-making abilities, enabling strategic leadership and effective decision-making.⁵,¹⁰

70%

of coaching clients improve communication and relationships, directly addressing the challenge of fragmented cross-team collaboration.⁶,²

86%

of companies said they made back their initial investment, further showcasing the high-value impact of coaching for executives.³,²

Sources

1. ROI Institute – Study The ROI of Coaching – A Holistic View. https://roiinstitute.net/wp-content/uploads/2021/08/Whitepaper-ROCI.pdf
2. Luisa Zhou, Coaching Statitstics : The ROI of Coaching in 2024. https://luisazhou.com/blog/coaching-statistics/
3. 2009 ICF Global Coaching Study https://researchportal.coachfederation.org/Document/Pdf/abstract_268
4. Human Capital Institute: https://www.hci.org/user/login?prev_path=/system/files/research/files/field_content_file/2016%2520ICF.pdf
5. International Coach Federation – ICF: https://researchportal.coachfederation.org/Document/Pdf/abstract_268, https://coachingfederation.org/credentials-and-standards/benefits
6. Institute Of Coaching – https://instituteofcoaching.org/coaching-overview/coaching-benefits
7. Ashridge Executive Education, 2019
8. Deloitte, 2020
9. Consumer Financial Protection Bureau
10. Session – Coaching Statistics That Prove The ROI of Coaching to Executives – https://getsession.com/resources/guides/coaching-statistics-prove-roi-to-executives
11. iPEC – https://www.ipeccoaching.com/blog/ipec-provides-the-most-comprehensive-coach-training-program-available

Elevate your agency’s performance with coaching programs designed for real ROI—let’s start the conversation today.

Global Agency Coaching

Solving The Core Agency Challenges

We understand today’s agency pain points and unleash agency transformation across your organization.

Operation Excellence & Talent Management

Ineffective Team Communication
Underdeveloped Management Skills
Talent Retention Challenges (Entry & Senior Levels)
Unsuitable Internal Processes And Rules

Client Relationship & Business Pressure

Erosion of Client Transparency and Trust
Client-Pleasing Over Performance
Client Retention Struggles
Intensified Pressure for Measurable Results

Future-Forward Adaptation

Navigating Remote and Hybrid Work Models
Complexity in Managing Global Campaigns and Localization
Leading the Charge on Diversity, Equity, and Inclusion (DEI)
Staying Ahead with AI and Emerging Technologies

We Heard Your Agencies Issues From Everywhere (Press & Leaders)

Agencies are consolidating teams and restructuring, leading to challenges in managing talent effectively. Many agencies are struggling with staffing plans due to insufficient managerial training and [...]
AdAge
"The complexity of managing client relationships today requires not only operational excellence but also an adaptive, innovative mindset to keep up with the changing landscape of media consumption."
Dani Benowitz, President, U.S., Magna Global
Agencies are addressing employee dissatisfaction due to a lack of clarity in roles and career growth. Empowering teams with learning opportunities and redefining organizational structures are key areas.
Digiday
"Talent is the cornerstone of everything we do, but attracting and retaining the right people remains one of our biggest challenges in a highly competitive market."
Philippe Krakowsky, CEO, IPG
Managers today face increased complexity in juggling workloads, hybrid team management, and culture-building amidst attrition risks.
FastCompany
"As agencies, we need to embrace sustainability—not just in the environmental sense but in how we manage people, resources, and client relationships.”
Jacki Kelley, CEO, Dentsu
Clients increasingly expect agencies to be nimble and provide fresh perspectives without extended strategy phases, leading to pressure to produce faster.
AdWeek
"Creativity thrives in diverse and inclusive environments, but fostering that culture while meeting operational demands requires deliberate effort and focus."
Chris Garbutt, Global Chief Creative Officer, TBWA\Worldwide
Employee retention remains a challenge as agencies face difficulties in maintaining engagement and offering fulfilling career paths, especially amid economic uncertainty
SmartyAds
”The evolution of marketing is exciting, but aligning creative, media, and technology teams in a cohesive way is a significant operational challenge.."
Christian Juhl, Global CEO, GroupM